British Airways Flight Sale - Until November 19, 2009!

By The Professional Assistant on Wednesday, November 11, 2009

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Does your manager fly quite a bit? Do you feel that you could get better airfare deals and service than what your current carrier offers? If you travel to Britain, this post is for you.

My sister-in-law has been travelling with British Airways quite frequently, as she is studying in Britain and lives here in Canada. She told me that the service is impeccable and the prices are usually quite cheaper than other airlines.


Adhering to the "Closed Door" Policy

By The Professional Assistant on Wednesday, November 11, 2009

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Do you find that you get disturbed around your cubicle because of excessive noise? Do you wish that you could build walls around your cubicle just so that people would keep quiet?

I wrote a post entitled "Adhering to the 'Open Door' Policy", but this post is a little different, so please read on.

I am sure that this happened to many of you on a regular basis. Managers have offices and the rest of us just have cubicles. When they need to make a phone call or just have some quiet time to work, they close their door. Don't you wish that you could do this too?



Dealing With Difficult Clients - Professional Advice For Professional Assistants!

By The Professional Assistant on Monday, November 09, 2009

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Do you get clients that are particularly rude towards you? Do you get e-mails or phone calls where they start complaining about something, yet you know that it's not your fault?

I am 99% sure that this has happened to you at some point in your life. You get a client call or e-mail you and complains about something. Somewhere down the line, they start to personally attack you and you feel as if you are in a state of shock, knowing that you personally didn't do anything wrong. The sad part is that there will always be someone that will try to make your life miserable, but that all depends on how you take it in.


4 Easy Steps To Setting Your Microsoft Word Language Default

By The Professional Assistant on Friday, November 06, 2009

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Do you reside in a country that is outside of the US? Do you keep using the English - US spell checker in Microsoft Word, but can't figure out how to change it and make something else the default?

This happened to one of my colleagues. He was going crazy tryiing to figure out how to change the dictionary to English - Canadian and make it the default as well, so that he wouldn't have to change it each time he opened up a Microsoft Word file.


Here are the 4 simple steps on doing this:


Having Trouble Planning A "Non-Religious" Office Party?

By The Professional Assistant on Thursday, November 05, 2009

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Do you have trouble planning your holiday office party? Do you feel that there are too many people opposing to different things that you plan such as religious issues?

I am sure that this happens within many organizations and each year, everyone has something to say about what they feel would be the "best" way to celebrate the holidays. Of course, you also have people that do not celebrate the holidays as they don't follow any religious followings and prefer not to have any religiousness tied into the celebrations.

Of of my readers asks:


5 Easy Steps To De-Stress At Work & Home

By The Professional Assistant on Wednesday, November 04, 2009

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Do you feel stressed at work? Who doesn't! Do you wish that you can take a magic pill or wave a magic wand and make everything negative disappear?

You wouldn't believe how many times the general population feels this way. Stress is actually considered the number one health related issue in the world. What a concept! Yet employers don't realize this and wonder why people are taking way too many sick days. This can be filed under the "Things that make you go hmmm..." category.

Let me share a story on a more personal level, but trust me, this story does relate to work and does get to a point. A few days ago, one of my colleagues came up to me and asked a business related question and a personal question. Of course, I would never mention names, so let's keep it at that.



Do You Have Permission to Change Shared Files?

By The Professional Assistant on Tuesday, November 03, 2009

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Do you find that too many people are accessing files on your company's network drive that they shouldn't be touching? Do you scratch your head and wonder what happened with the updates that you made a few minutes ago, just to find that they either have been changed or deleted?

This happened to me on many different occasions. One thing that always drives me nuts is when people start to mess around with files that I have been working on. Then they go into the file, start manipulating the data and save it. Of course, I ask them what changes they made and they don't have a clue. Doesn't this frustrate you?



Dealing With The Wrench Thrown Into Your Workday

By The Professional Assistant on Monday, November 02, 2009

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Do you feel that you have too many tasks to do? Do you feel overwhelmed most of the time, because of the tight deadlines and constant pressure to get things done?

This happens to everyone, including myself on a regular basis. I am responsible for running 3 events on a yearly basis and all 3 events are only a few months apart. The rest of the year, I can breathe a bit easier. But of course, I have other things to do that are usually considered "urgent" by my managers. I did mean to write managers (plural), since I do work with 5 managers currently. So you can imagine how hectic it can get at times. You can just see the hair pulling right now.



Old Internal Hard Drives - Portable and More Useful Than You Think!

By The Professional Assistant on Friday, October 30, 2009

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Do you have an extra hard drive lying around that you can't use any longer? Do you want to give it to your IT Department or would you rather use it for your own department's use?

I was thinking to myself the other day of what I could do with my extra hard drives that I have at home, since we do have an IT Department and they take care of these types of things, since I work for a large publishing firm. Some of you might work for a smaller firm or even for yourselves (which I admire - being an entrepreneur). Then I remembered reading about using old hard drives that you either can't plug into your computer any longer because you've upgraded, ran out of bays (spaces inside your computer to put your hard drive) or just don't want to use it any longer, since you bought a better one.



Keyboard Shortcuts Creating A Short Fuse?

By The Professional Assistant on Thursday, October 29, 2009

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Do you have instances where you need to copy and paste information in a hurry or need to copy and paste information over and over again? Do you want to stop using the mouse method where you click on Edit, Copy, then Edit, Paste?

There are many different keyboard shortcuts for various pieces of software, therefore, this post would be quite long if I added all of the ones that I remember. That’s another matter though – memorizing all of them.